FREQUENTLY ASKED QUESTIONS

  

How do I enroll my child for this program?

The fastest way is to register through our website.  Under the Imagination Library menu select "Registration."  You may also visit the Paw Paw District Library to register in person.

 

How soon after registering my child will they receive their first book?

Books are mailed once per month.  We submit our mailing list to the Imagination Library at the beginning of each month.  Those books are mailed the following month.  It may take up to 2 months for your child to receive their first book.

 

Do you offer books in other languages?

Currently, all books are written in English.  However, some may be bilingual in English and Spanish.

 

How do I change our mailing address?

Please contact the Paw Paw Area Rotary club and we'll be happy to assist you.  pawpawarearotary@gmail.com

 

Why did my child's books stop arriving?

Most commonly this is due to a change of address.  Please contact the Paw Paw Area Rotary Club and we'll be happy to assist you with this issue.  pawpawarearotary@gmail.com  

 

What if my child does not meet the eligibility requirements?

Age requirement:
Your child must be between the ages of 0-5 years old.  Upon their 5th birthday they will receive their final book and graduate from the Imagination Library.

Address requirement:
Your child must reside within the boundaries our club has set forth, currently the Paw Paw Public School District.  Our club has set this boundary to ensure we're able to fund this program for many years to come.  Our hope, of course, is to expand as more funding becomes available. 

If you move outside of this requirement we'll be happy to assist you in finding a local affiliate who covers your new address.  You may also search for an affiliate at www.imaginationlibrary.com.  We can then transfer your child's information to that affiliates program.

 

How secure is the book ordering system that holds my families information?

The entire system is setup and sustained on a multi-server/multi-level, Extended Validation 256 bit SSL.  The Extended Validation SSL (Signed Security Certificate) is verified and signed by one of the world's leading SSL providers, Starfield Technologies┬«.

 

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